The Fair User Policy (FUP) outlined herein is designed to ensure the fair and responsible use of Social Sparsh, our AI-enabled digital marketing platform. This policy sets forth guidelines to prevent abuse, maintain system integrity, and provide an equitable experience for all users.
By using Social Sparsh, you agree to adhere to the terms and conditions of this Fair User Policy. Failure to comply with this policy may result in temporary or permanent suspension of your access to the platform, at our discretion.
Social Sparsh is intended for commercial use by businesses and marketers to enhance their digital marketing efforts. Users are not permitted to utilize the platform for personal or non-commercial purposes.
The following activities are strictly prohibited and may lead to account suspension
- a. Unauthorized Access: Attempting to gain unauthorized access to Social Sparsh accounts or systems is strictly forbidden.
- b. Data Scraping: Users are prohibited from scraping, extracting, or downloading data from Social Sparsh beyond the scope of their usage rights.
- c. Malicious Intent: Any attempt to harm, disrupt, or interfere with the platform's functionality or performance, including introducing malware or viruses, is not allowed.
- d. Spamming: Sending unsolicited, excessive, or irrelevant messages or content through Social Sparsh is prohibited.
- e. Violation of Privacy: Users must respect the privacy of others and refrain from using any data obtained from Social Sparsh in a manner that violates privacy laws or individual rights.
- f. Fraudulent Activities: Engaging in any fraudulent activities or misrepresentation is strictly forbidden.
To ensure fair allocation of system resources, Social Sparsh reserves the right to monitor and limit resource usage by individual users or accounts. Excessive usage that may negatively impact the performance of the platform for other users is not permitted.
Users of Social Sparsh must comply with all applicable laws, regulations, and industry standards while using the platform.
If you suspect any violation of this Fair User Policy, please report it to our support team at support@socialsparsh.com. We take such matters seriously and will investigate promptly.
Social Sparsh reserves the right to update or modify this Fair User Policy from time to time. Users will be notified of any changes, and continued usage of the platform after such modifications constitutes acceptance of the revised policy.
In the event of a violation of this Fair User Policy, Social Sparsh may suspend or terminate the user’s access to the platform without prior notice.
If you have any questions, concerns, or feedback about this Fair User Policy, please reach out to our support team at connect@socialsparsh.com.
Thank you for using Social Sparsh responsibly and respecting the guidelines laid out in this policy.
Sincerely,
Team,
Social Sparsh